Customer Service

 

Contact Info:

608 Grafix, 136 W. Grand #208, Beloit, WI, USA

608-921-3136

Customer Service hours: 24/7/365 via text, 10am - 8pm via phone

Shipping & Delivery

All domestic orders will be shipped in 5-7 business days after purchase via USPS. Often, we are able to ship same or next day.  If an order will take longer than the normal turnaround time, we will reach out to you to let you know.. A USPS Tracking number will be attached to your order once one is available.

 

Returns & Replacements

 

In the event that you receive the wrong item (item, size, etc.) Please email us at 608grafix@gmail.com.

 

Please be sure to include the following information: 

 

Order numberNameAddress and Email used for your order. If any of this information is missing, it will delay our response to you.
**Please note that a restocking fee of 10% may be applied to any orders returned due to incorrect items ordered/Incorrect size ordered.

Privacy & Security

We take your privacy very seriously and we do not share any of this information at all. 

 

 

What Information Do We Collect?

We only collect information that we need for your order.

This includes:

Billing Address
Shipping Address
Email Address 
Telephone Number

In addition we also collect information about your IP address, browser type, and Refer URL data. We use this data to prevent hacking attempts, identify the web browsers people are using, and find out where our visitors are coming from so that we can improve our marketing. 

How Is My Information Used?

Your information is only used to fill your order. We do not sell or redistribute your information to ANYONE.

Security and Storage

Only your order data billing, shipping, and order contents data is stored on our server. This information is encrypted using a Secure Sockets Layer before it is transmitted over a web server. We do not store your Credit Card data. 

 

Disclaimer

 

All trademarks, service marks, collective marks, design rights, personality rights, copyrights, registered names, mottos, logos, avatars, insignias and marks used or cited by this website are the property of their respective owners and this website in no way accepts any responsibility for an infringement on one of the above.